Privacy Policy Overview

How we collect, use, and protect your personal information

Introduction to Your Privacy

Tivonixurae is committed to safeguarding your privacy and ensuring your information is protected. Our practices adhere to Australian laws and GDPR standards for clarity and transparency.

This policy explains what information we collect, how it is used, with whom it may be shared, and the controls you have over your data on tivonixurae.com.

Information We Collect

We collect your details to provide relevant recommendations and improve our service experience. This is done fairly, respecting your consent and privacy preferences.

Directly Provided Information

  • Contact details you enter when reaching out to us
  • Your communications with our team
  • Meeting preferences and scheduling needs
  • Feedback or forms you submit on our site
  • Documentation you choose to provide during consultations

Automatically Collected Data

  • Browser and device type for access logs
  • Website usage and interaction history
  • General location information from your device
  • Cookies and analytic data for service improvement
  • Visit duration and page interaction records

How We Use Your Data

Your information is applied only to necessary activities—consultations, technical improvements, or direct communications regarding your requests.

  • Arranging, managing, and providing consultations
  • Ensuring personalised communication and updates
  • Improving service efficiency and user experience
  • Identifying technical or security issues
  • Providing requested information or recommendations
  • Legal compliance and risk monitoring
  • Answering questions or processing feedback

Our promise: We never sell your data, and your information is managed with leading security measures meeting Australian and European standards.

Limited Third-Party Sharing

Data is shared only with essential service providers supporting our operations or where legally required.

Trusted Service Providers

Third parties engaged are contractually bound to handle your data securely and only for agreed service needs.

Legal and Regulatory Requirements

Your data may be disclosed to comply with Australian or international law.

Anonymous Usage Statistics

Aggregated, non-identifiable information may be shared for analytics or regulatory purposes.

Your Rights Regarding Your Data

You have legal rights to access, update, and limit the use of your data. Requests can be submitted at any time.

  • Request access to view your personal information.
  • Ask for data corrections when inaccurate or incomplete.
  • Request deletion where your data is no longer needed.
  • Receive your information in a portable format.
  • Object to certain processing activities.
  • Restrict use of your data under some circumstances.

Please contact us with questions or for specific requests regarding your privacy rights. We respond within 30 days.

How We Protect Information

All personal data is secured with encrypted protocols, digital safeguards, and organisational policies for best-in-class protection.

Technical Security Measures

  • Data encryption during storage and transfer
  • Regular security audits on all infrastructure
  • Automatic threat detection and reporting
  • Monitored access controls for employees

Organisational Safeguards

  • Access restricted to trusted staff
  • Regular privacy and compliance training
  • Incident and response protocols
  • Clear data handling procedures

How Long We Keep Your Data

Personal data is held only as long as necessary to provide services or fulfil legal responsibilities.

  • Data linked to your account is retained securely.
  • Consultation and feedback data stored securely.
  • Email, phone, and message logs retained for our records.
  • Payment and billing data handled as required by law.
  • Consent-based contact info stored for opt-in communications.

We review our retention periods regularly and delete unneeded data promptly.

International Data Transfers

Sometimes, your data may be transferred or processed outside Australia. We ensure all legal protections apply and use reputable service providers.

  • Adherence to GDPR or similar regulations
  • Standard contractual safeguards in contracts
  • Transfers only to trusted technology partners
  • Notifications for major transfer changes

Cookies and Tracking Technologies

Cookies are used to enhance your browsing and provide analytics for ongoing service improvements. Your preferences are honoured at all times.

Types of Cookies Used

  • Necessary for basic site navigation and functionality.
  • Monitor site traffic and improve interaction.
  • Help tailor your user experience on the site.
  • Enable optional features for your convenience.

You are in control of your cookie preferences—change settings or opt out anytime in your browser.

Policy Updates and Changes

We may update this notice as practices or regulations change. Significant changes are communicated to you directly.

  • Notices on privacy policy page
  • Emails to registered clients if relevant
  • Highlighted on client dashboard
  • Timely in-site notices for major changes

It is your responsibility to review the latest policy version before continued use.

Contacting Tivonixurae About Privacy

Questions, feedback, or requests can be sent by the methods below.

Tivonixurae

113 Exhibition St, Melbourne, VIC 3000 Australia

Phone: +61-7-1272-2294

Email: content@tivonixurae.com

Updated December 3, 2025

Policy effective December 3, 2025